Privacy Policy
Non-Identifying Information
All Mentor Match (our) sites and apps use tools like Google Analytics to collect non-personally-identifying information like your browser type, language preference, referring site, and the date and time of your visit. We do that to better understand who is visiting and how we can make our sites and apps more useful.
Forms On Our Site
We also collect personally-identifying information like your name, email address, your website URL and your Internet Protocol (IP) addresses when you submit a form or sign up for an account. We don’t make this information available and if we don’t need the data, we don’t collect it on the form. We use your personally-identifying information like your name and email address when you are connected to a mentor or mentee.
Your Rights
It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – by following the unsubscribe instructions contained in the marketing communications, or by sending your request to our support email (see Contact Us section below).
Depending on your country you may have the right or choice to:
- Opt-out of some collection or uses of your personal data, including the use of cookies and similar technologies, the use of your personal data for marketing purposes, and the anonymization of your personal for data analyses.
- Access your personal data, update it, restrict or object to its processing, or request its deletion (see below).
- Receive the personal data you provided to transmit it to another company.
- Withdraw any consent provided.
- Where applicable, lodge a complaint with your supervisory authority.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service or subscription you’ve requested, or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterward where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll delete or anonymize it.
You can exercise these rights at any time by sending us an email (see Contact Us section below). If you’re not happy with how we are processing your personal data, please let us know by sending an email. We will review and investigate your complaint, and get back to you within a reasonable time frame.
Employees, Contractors, And Your Data
We only share your personal information to process certain purchases where we may be using an employee, contractor, or partner to help us fulfill your requests. Each of these entities has agreed to not disclose it to others. We don’t rent or sell your personally-identifying information to anyone, including any partners we may be using.
Our Partners And Your Data
- Heroku — As a SaaS company, our hosting service provider is our most trusted partner to protect your data and potentially your personally-identifying information. You can visit their website or contact us for deeper information on security and data protection.
Protecting Your Data
We are doing everything we can and know of to reasonably protect against any unauthorized access or use of potentially personally-identifying and personally-identifying information.
Contact Us
If you have questions or want to talk about any of this, feel free to reach us by email at support[at]mentor-match.ai.
Policy Changes
From time to time we review and may make changes to our Privacy Policy. We strongly encourage you to frequently check this page for any changes. As you continue to use our site, your use will be under the new or changed terms.